Renting With Iconek
Iconek Property Management FAQs
Iconek Property Management
Your investment property is our priority. Entrusting us with this you can rest assured that one of your biggest assets is being cared for by the most highly trained and experienced professionals in the industry.
Choosing the right agent is one of the most important decisions you will make to protect your property and gain the best possible financial return.
Following are some of the questions we are frequently asked by prospective landlords.
How do you go about choosing the right tenant for my property?
At Iconek we commence our screening process right from the point of first contact with the prospective tenant. Upon receiving an application we confirm that all appropriate questions have been answered and the identification is authentic. We also ask our applicants to provide us with a current credit check, three character references as well as some form of income proof and rental references where applicable. Our team asks the types of questions that will help determine the authenticity of the references.
What choices do I have in choosing the tenant?
You will have the final say. Our team will recommend or not recommend applicants, but in the end the decision is yours.
What measures do you take to protect my property?
At the commencement and termination of tenancy we complete an extensive condition report detailing the overall condition and features on the property. We also take a number of photos to back this up and use these to compare the before and after condition of the property. A bond of four week’s rent will also be lodged to the Residential Bond Board collected from the tenants prior to handing out keys. The tenants are also required to pay four weeks rent up front and maintain rental payments on time throughout their tenancy. Rental payments are constantly monitored and measures taken to recover any overdue payments at all times.
How will you promote my property for rent?
Research shows that many tenants search for their property on the internet. We update our own site regularly iconagnets.com.au and subscribe to other major sites including:
We also run ads in The Northern Weekly which detail your property and provide where appropriate open times for showing. This also helps us to keep an eye on your property during any vacant times. If a prospective tenant wishes to have a private appointment we will do our best to accommodate their schedule where possible. Window cards and counter reports are displayed in our offices for viewing. We do not hand out keys to prospective tenants to inspect your valuable property.
Do you conduct routine inspections?
Yes. We arrange to go to your property early in a new tenancy to see how the new tenants are going. From then on we carry out inspections every three months. You will be provided with a report detailing condition of your property both internally and externally including photographs. Any maintenance required is usually detailed to you at this time. We can arrange maintenance for you with one of our recommended contacts or you may choose to use your own contacts.
How many people will be looking after my property?
Our team are trained to work in all areas of Property Management should someone be away for any reason. They all play a part in the leasing and management of your property, from handling enquiries at reception, to processing accounts and applications, leasing and inspecting your property. We have Property Managers and support staff throughout to ensure your property is always nurtured and cared for. We are all part of one team (unlike franchise networks which are often in direct competition with each other).
At Iconek our aim is to provide you with a service which makes the experience of leasing and managing your property a simple and efficient process. We will minimise any vacancy period and maximize your investment return.
Please call 03 9408 9003